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(NB: If you fill in the form below "for support", you will reach the technical team only and they may take up to 48 hours to respond. They cannot answer questions about the call itself. We recommend writing to the address for any and all issues arising.)
For any questions pertaining to this application, please contact: Awards (

Frequently Asked Questions

Question: I don't know or have forgotten my password. How do I reset it?
Answer: You can request a password reset by visiting this page.

Question: My recommendation status is "Pending". What does that mean?
Answer: When requesting an external recommendation, the task will show as "Pending" before the recommender has submitted their recommendation. The task will be marked "Completed" when the recommender has submitted their recommendation.

Question: The dates/times associated with my submitted material seem to be a few hours off. Why is this?
Answer: This happens when we are unaware of your local timezone. Please set your timezone in your account settings page.

Technical problem? Please fill out a support request form for assistance.